Grand Rapids-based Retail Supervisor Opening | Hiring

Grand Rapids Role Highlights

Snapshot

• Posted: Recently.
• Career Level: Junior / Trainee.
• Worksite: Grand Rapids, MI
• Hiring Organization: SHEIN
• Job Title: Retail Supervisor
• This Grand Rapids-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our SHEIN team in Grand Rapids, MI is growing.
• Benefit from working in Grand Rapids, a key hub for the Retail Management industry.

Salary and Benefits

• Pay: $24-$29/Hour (approx. $55.1k/Year)
• Benefits: This role offers a competitive benefits package.
• Clear growth pathways at our Grand Rapids office.

Day-to-Day

• Core objectives involve your professional skills in Retail Management.

Drive Store Excellence Every Shift

About SHEIN

Great retail execution requires inspiring leadership on the sales floor. At SHEIN, our Retail Supervisors are the driving force that connects corporate strategy with front-line action. By guiding our dedicated teams of associates, you will ensure that every customer receives the signature hospitality and trend-focused experience that defines our brand globally.

Job Summary

We are seeking energetic, solutions-oriented individuals to take on the role of Retail Supervisor. You will lead by example, directing associate workflows, driving hourly sales goals, and maintaining the flawless visual standards of the store. This role serves as a crucial stepping stone into upper management, providing hands-on experience in total store operations.

Comprehensive Responsibilities

• Floor Leadership: Direct associate zone coverage, ensuring high-traffic areas are adequately staffed and the team remains motivated throughout the shift.
• Customer Escalation: Act as the primary manager on duty for customer service inquiries, processing complex returns, and ensuring total shopper satisfaction.
• Operational Standards: Conduct routine floor walks to verify that visual merchandising guidelines are met and that fitting rooms remain clear and organized.
• Opening & Closing: Perform keyholder duties, including arming/disarming the building, balancing cash drawers, and preparing the store for successful daily operations.

Industry-Leading Benefits & Salary

Your leadership is highly valued and compensated:

• Salary: Competitive wage of $24.00 to $29.00 per hour, plus performance-based supervisory bonuses.
• Financial Security: 401(k) with an automatic company contribution and a generous percentage match.
• Health Coverage: Full suite of medical, dental, and vision insurance packages available for full-time staff.
• Exclusive Perks: VIP employee discounts on all apparel, footwear, and lifestyle goods.

Requirements & Qualifications

• Must be at least 18 years of age.
• High School diploma or GED required; Associate's or Bachelor's degree preferred.
• 1 to 3 years of retail experience, with at least 1 year in a shift lead or supervisory capacity.
• Exceptional communication skills, high energy, and the ability to multitask in a fast-paced environment.