Santa Rosa-based Retail Operations Manager Opening | Hiring

Role Based in Santa Rosa

Snapshot

• Location: Santa Rosa, CA
• Employer: SHEIN (Hiring in Santa Rosa)
• Required Experience: Associate / Experienced.
• Job Title: Retail Operations Manager
• Status: New Santa Rosa listing (actively interviewing).
• This Santa Rosa-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our SHEIN team in Santa Rosa, CA is growing.
• Benefit from working in Santa Rosa, a key hub for the Retail Operations industry.

Salary and Benefits

• Compensation: $80k-$110k/Year (approx. $1.8k/Week)
• Benefits: A comprehensive benefits package is included.
• Clear growth pathways at our Santa Rosa office.

Position Scope

• Apply your your professional skills skills at our Santa Rosa location.

Architect the Operational Engine

About SHEIN

A stunning retail environment is nothing without the massive logistical and operational engine running behind it. The Retail Operations Manager is the strategic mastermind dedicated to the back-of-house, HR compliance, shrink reduction, and supply chain flow. If you are an analytical, highly organized executive who loves solving complex logistical puzzles, this is your domain.

Job Summary

We are seeking a highly experienced, data-driven leader for the role of Retail Operations Manager. Working in tandem with the Store Manager, you will hold total accountability for the store's inventory accuracy, payroll budgets, freight processing speed, and facility maintenance. You will lead a large team of stock and administrative supervisors to ensure flawless execution.

Comprehensive Responsibilities

• Logistics Mastery: Oversee the intake and processing of thousands of units of daily freight, ensuring the backroom operates with warehouse-level efficiency and safety.
• Financial & Labor Strategy: Strictly manage the weekly payroll budget, optimizing labor schedules based on foot traffic forecasts and historical sales data.
• Asset Protection & Auditing: Implement rigorous loss prevention strategies, conduct systemic cycle counts via RFID, and manage the cash office to reduce overall shrink.
• Omnichannel Execution: Direct the store’s fulfillment operations, ensuring Ship-From-Store and Buy-Online-Pickup-In-Store metrics exceed corporate standards.
• Facility Management: Coordinate with third-party vendors for cleaning, HVAC, and fixture maintenance to protect the physical integrity of the store.

Industry-Leading Benefits & Salary

Your operational expertise commands an executive rewards package:

• Salary: Highly competitive base salary of $80,000 to $110,000 annually, coupled with bonuses tied to shrink reduction and payroll compliance.
• Comprehensive Health: Elite medical, dental, and vision insurance networks for you and your family.
• Retirement & Wealth: 401(k) program featuring accelerated company matching.
• Exclusive Perks: Premier employee discounts, corporate wardrobe allowances, and extensive paid time off.

Requirements & Qualifications

• Minimum of 4 years of retail operations or logistics management experience in a high-volume environment.
• Bachelor's degree in Business Administration, Supply Chain Management, or a related field strongly preferred.
• Advanced proficiency in retail analytics, POS software, WMS (Warehouse Management Systems), and labor scheduling tools.
• Exceptional organizational skills and the ability to lead large, diverse teams in a fast-paced setting.