SHEIN is hiring a Retail Operations Manager in Tinley Park | Apply Now

Position in Tinley Park, IL

Role Essentials

• Pay: $80k-$110k/Year (approx. $7.9k/Month)
• Position: Retail Operations Manager (Based in Tinley Park)
• Benefits: Eligible team members receive standard benefits.
• Status: New Tinley Park listing (actively interviewing).
• Career Level: Intermediate.
• Apply your your professional skills skills at our Tinley Park location.
• Employer: SHEIN (Hiring in Tinley Park)
• Clear growth pathways at our Tinley Park office.
• Worksite: Tinley Park, IL
• This Tinley Park-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our SHEIN team in Tinley Park, IL is growing.
• Benefit from working in Tinley Park, a key hub for the Retail Operations industry.

Architect the Operational Engine

About SHEIN

A stunning retail environment is nothing without the massive logistical and operational engine running behind it. The Retail Operations Manager is the strategic mastermind dedicated to the back-of-house, HR compliance, shrink reduction, and supply chain flow. If you are an analytical, highly organized executive who loves solving complex logistical puzzles, this is your domain.

Job Summary

We are seeking a highly experienced, data-driven leader for the role of Retail Operations Manager. Working in tandem with the Store Manager, you will hold total accountability for the store's inventory accuracy, payroll budgets, freight processing speed, and facility maintenance. You will lead a large team of stock and administrative supervisors to ensure flawless execution.

Comprehensive Responsibilities

• Logistics Mastery: Oversee the intake and processing of thousands of units of daily freight, ensuring the backroom operates with warehouse-level efficiency and safety.
• Financial & Labor Strategy: Strictly manage the weekly payroll budget, optimizing labor schedules based on foot traffic forecasts and historical sales data.
• Asset Protection & Auditing: Implement rigorous loss prevention strategies, conduct systemic cycle counts via RFID, and manage the cash office to reduce overall shrink.
• Omnichannel Execution: Direct the store’s fulfillment operations, ensuring Ship-From-Store and Buy-Online-Pickup-In-Store metrics exceed corporate standards.
• Facility Management: Coordinate with third-party vendors for cleaning, HVAC, and fixture maintenance to protect the physical integrity of the store.

Industry-Leading Benefits & Salary

Your operational expertise commands an executive rewards package:

• Salary: Highly competitive base salary of $80,000 to $110,000 annually, coupled with bonuses tied to shrink reduction and payroll compliance.
• Comprehensive Health: Elite medical, dental, and vision insurance networks for you and your family.
• Retirement & Wealth: 401(k) program featuring accelerated company matching.
• Exclusive Perks: Premier employee discounts, corporate wardrobe allowances, and extensive paid time off.

Requirements & Qualifications

• Minimum of 4 years of retail operations or logistics management experience in a high-volume environment.
• Bachelor's degree in Business Administration, Supply Chain Management, or a related field strongly preferred.
• Advanced proficiency in retail analytics, POS software, WMS (Warehouse Management Systems), and labor scheduling tools.
• Exceptional organizational skills and the ability to lead large, diverse teams in a fast-paced setting.