Mid Retail Operations Manager-Normal | Hiring
Role Based in Normal
Role in Normal: Retail Operations Manager Company: SHEIN Based in: Normal, IL (a vibrant local hub) Posted: Recently. Experience: Mid-Level.
Pay: $80k-$110k/Year (approx. $7.9k/Month) Benefits: This role offers a competitive benefits package. Impactful work with supportive local leadership.
What You'll Do
This role centers on your professional skills within the Retail Operations space in Normal.
- This Normal-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our SHEIN team in Normal, IL is growing.
- Benefit from working in Normal, a key hub for the Retail Operations industry.
Architect the Operational Engine
About SHEIN
A stunning retail environment is nothing without the massive logistical and operational engine running behind it. The Retail Operations Manager is the strategic mastermind dedicated to the back-of-house, HR compliance, shrink reduction, and supply chain flow. If you are an analytical, highly organized executive who loves solving complex logistical puzzles, this is your domain.
Job Summary
We are seeking a highly experienced, data-driven leader for the role of Retail Operations Manager. Working in tandem with the Store Manager, you will hold total accountability for the store's inventory accuracy, payroll budgets, freight processing speed, and facility maintenance. You will lead a large team of stock and administrative supervisors to ensure flawless execution.
Comprehensive Responsibilities
- Logistics Mastery: Oversee the intake and processing of thousands of units of daily freight, ensuring the backroom operates with warehouse-level efficiency and safety.
- Financial & Labor Strategy: Strictly manage the weekly payroll budget, optimizing labor schedules based on foot traffic forecasts and historical sales data.
- Asset Protection & Auditing: Implement rigorous loss prevention strategies, conduct systemic cycle counts via RFID, and manage the cash office to reduce overall shrink.
- Omnichannel Execution: Direct the store’s fulfillment operations, ensuring Ship-From-Store and Buy-Online-Pickup-In-Store metrics exceed corporate standards.
- Facility Management: Coordinate with third-party vendors for cleaning, HVAC, and fixture maintenance to protect the physical integrity of the store.
Industry-Leading Benefits & Salary
Your operational expertise commands an executive rewards package:
- Salary: Highly competitive base salary of $80,000 to $110,000 annually, coupled with bonuses tied to shrink reduction and payroll compliance.
- Comprehensive Health: Elite medical, dental, and vision insurance networks for you and your family.
- Retirement & Wealth: 401(k) program featuring accelerated company matching.
- Exclusive Perks: Premier employee discounts, corporate wardrobe allowances, and extensive paid time off.
Requirements & Qualifications
- Minimum of 4 years of retail operations or logistics management experience in a high-volume environment.
- Bachelor's degree in Business Administration, Supply Chain Management, or a related field strongly preferred.
- Advanced proficiency in retail analytics, POS software, WMS (Warehouse Management Systems), and labor scheduling tools.
- Exceptional organizational skills and the ability to lead large, diverse teams in a fast-paced setting.
Frequently Asked Questions
How much does the Mid Retail Operations Manager-Normal | Hiring position pay at SHEIN?
This role offers a pay range of $80,000 - $110,000. Actual compensation may vary based on experience, shift, and location within Normal.
Where is this Mid Retail Operations Manager-Normal | Hiring job located?
This position is based in Normal, IL. SHEIN has facilities throughout the region, but this specific opening is in Normal.
What benefits does SHEIN offer for this position?
SHEIN provides comprehensive benefits starting Day 1, which may include medical, dental, and vision coverage, 401(k) with company match, paid time off, and employee assistance programs.
Does SHEIN pay weekly for this role?
SHEIN offers weekly pay options for eligible associates. Your pay schedule will be confirmed during the onboarding process at the Normal facility.
What does a typical day look like as a Mid Retail Operations Manager-Normal | Hiring?
A typical shift involves receiving, picking, packing, and sorting customer orders in SHEIN's Normal facility. You'll work with a team to meet daily fulfillment targets while following safety protocols.
Do SHEIN employees get discounts?
Yes, SHEIN associates enjoy employee discounts and other perks. Exact discount details and eligibility are provided during orientation.
