Retail Supervisor|Normal,IL|SHEIN | Hiring
Role Based in Normal
Primary Details
- Hiring Organization: SHEIN
- Career Level: Junior / Trainee.
- Role in Normal: Retail Supervisor
- Urgency: Immediate consideration in Normal.
- Location: Normal, IL
- This Normal-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our SHEIN team in Normal, IL is growing.
- Benefit from working in Normal, a key hub for the Retail Management industry.
Pay & Perks
- Salary: $24-$29/Hour (approx. $55.1k/Year)
- Benefits: A comprehensive benefits package is included.
- Impactful work with supportive local leadership.
Day-to-Day
- This role centers on your professional skills within the Retail Management space in Normal.
Drive Store Excellence Every Shift
About SHEIN
Great retail execution requires inspiring leadership on the sales floor. At SHEIN, our Retail Supervisors are the driving force that connects corporate strategy with front-line action. By guiding our dedicated teams of associates, you will ensure that every customer receives the signature hospitality and trend-focused experience that defines our brand globally.
Job Summary
We are seeking energetic, solutions-oriented individuals to take on the role of Retail Supervisor. You will lead by example, directing associate workflows, driving hourly sales goals, and maintaining the flawless visual standards of the store. This role serves as a crucial stepping stone into upper management, providing hands-on experience in total store operations.
Comprehensive Responsibilities
- Floor Leadership: Direct associate zone coverage, ensuring high-traffic areas are adequately staffed and the team remains motivated throughout the shift.
- Customer Escalation: Act as the primary manager on duty for customer service inquiries, processing complex returns, and ensuring total shopper satisfaction.
- Operational Standards: Conduct routine floor walks to verify that visual merchandising guidelines are met and that fitting rooms remain clear and organized.
- Opening & Closing: Perform keyholder duties, including arming/disarming the building, balancing cash drawers, and preparing the store for successful daily operations.
Industry-Leading Benefits & Salary
Your leadership is highly valued and compensated:
- Salary: Competitive wage of $24.00 to $29.00 per hour, plus performance-based supervisory bonuses.
- Financial Security: 401(k) with an automatic company contribution and a generous percentage match.
- Health Coverage: Full suite of medical, dental, and vision insurance packages available for full-time staff.
- Exclusive Perks: VIP employee discounts on all apparel, footwear, and lifestyle goods.
Requirements & Qualifications
- Must be at least 18 years of age.
- High School diploma or GED required; Associate's or Bachelor's degree preferred.
- 1 to 3 years of retail experience, with at least 1 year in a shift lead or supervisory capacity.
- Exceptional communication skills, high energy, and the ability to multitask in a fast-paced environment.
Frequently Asked Questions
How much does the Retail Supervisor|Normal,IL|SHEIN | Hiring position pay at SHEIN?
This role offers a pay range of $24 - $29. Actual compensation may vary based on experience, shift, and location within Normal.
Where is this Retail Supervisor|Normal,IL|SHEIN | Hiring job located?
This position is based in Normal, IL. SHEIN has facilities throughout the region, but this specific opening is in Normal.
What benefits does SHEIN offer for this position?
SHEIN provides comprehensive benefits starting Day 1, which may include medical, dental, and vision coverage, 401(k) with company match, paid time off, and employee assistance programs.
Do SHEIN employees get discounts?
Yes, SHEIN associates enjoy employee discounts and other perks. Exact discount details and eligibility are provided during orientation.
What qualifications do I need for this Retail Supervisor|Normal,IL|SHEIN | Hiring role?
Most Retail Supervisor|Normal,IL|SHEIN | Hiring positions at SHEIN require a high school diploma or equivalent. Specific experience requirements vary by role. Check the full job description for details.
How do I apply for this Retail Supervisor|Normal,IL|SHEIN | Hiring position in Normal?
You can apply directly on this page by clicking the 'Apply Now' button. The application process is quick and typically takes just a few minutes. SHEIN reviews applications on a rolling basis.
